Production and process improvement at Microsoft

At Microsoft, I created and shipped deliverables for the company's entire family of products, including Windows, Xbox, Microsoft 365, Surface, and accessories. My work spanned illustrations, page mockups, and both digital and printed promotional materials that appeared online and in stores. I also partnered closely with project managers to write guidelines and refine our processes, helping the team work more efficiently.

Microsoft RDX

RDX is Microsoft's Retail Demo Experience, the demo content on Microsoft computers in retail showrooms. I created several digital assets for this ongoing initiative, including illustrations for a chatbot that answers customer questions. The creative below was made specifically for demos at Walmart stores.

Gamestop connected screens

Microsoft entered into a partnership with GameStop, displaying kiosks in-store that demoed and promoted Xbox games. I created the promotional graphics that cycled on these screens, which required new digital assets on a weekly basis which were animated in-house by our motion designer.

Process improvements

During my time on the team, I took the initiative to overhaul our GameStop asset workflow and partnered with our PM to roll it out team-wide. I built new templates, a new Smartsheet tracker (our project management tool) with automations, and wrote guidelines to support current and future team members. The result was smoother communication and collaboration, plus better tracking of assets.

Other promotional assets

Digital and printed promotional assets for Microsoft's entire product family that appeared in-store and online. Many of these had design requirements specific to the retailer they were created for.

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